a.) Customer Guarantee: LIMU has a 30-day, 100% money back guarantee on all of its products for Retail Customers. Returns must be made within thirty (30) days of the sale.
b.) Customers may return one product order per calendar quarter for a refund subject to the following limitations and requirements (the following are not applicable to returns seeking a product exchange):
1. Only merchandise purchased within 60 days from the date of purchase shall be eligible for a refund;
2. Shipping, handling, and a 10% restocking fee will be deducted from all refunds after thirty (30) days of sale;
3. Shipping charges incurred by the Customer returning the merchandise will not be refunded;
4. Unless otherwise required by law, returned products that are not in resalable condition or which were designated as non-refundable at the time of purchase shall not be eligible for a refund.